Monday, August 14, 2006


I hate forwards. I hate that someone thinks they can 'clean up' their inbox by dumping all of their junk emails into MY INBOX. It's rude. I get a zillion forwards a day from many different people. Last week I got a really informative one from a friend. It was about inflammatory breast cancer. A little known type of cancer that affects women. But, most of the forwards I get are just junk or hoaxes. In the time it takes you to complete your distro list, you can google the topic of the forward to see if it's a hoax. I think it's irresponsible to send out an email without checking the facts.

I think that because it's so easy to just press a button and send, people have forgotten the rules of email etiquette. So, to help you out, I've attached them for you below:

The following pasted from

What are the etiquette rules?
There are many etiquette
guides and many different etiquette rules. Some rules will differ according to
the nature of your business and the corporate culture. Below we list what we
consider as the 31 most important email etiquette rules that apply to nearly all
32 most important email etiquette tips:

  1. Be concise and to the point

  2. Answer all questions, and pre-empt further questions

  3. Use proper spelling, grammar & punctuation

  4. Make it personal

  5. Use templates for frequently used responses

  6. Answer swiftly

  7. Do not attach unnecessary files

  8. Use proper structure & layout

  9. Do not overuse the high priority option

  10. Do not write in CAPITALS

  11. Don't leave out the message thread

  12. Add disclaimers to your emails

  13. Read the email before you send it

  14. Do not overuse Reply to All

  15. Mailings > use the bcc: field or do a mail merge

  16. Take care with abbreviations and emoticons

  17. Be careful with formatting

  18. Take care with rich text and HTML messages

  19. Do not forward chain letters

  20. Do not request delivery and read receipts

  21. Do not ask to recall a message.

  22. Do not copy a message or attachment without permission

  23. Do not use email to discuss confidential information

  24. Use a meaningful subject

  25. Use active instead of passive

  26. Avoid using URGENT and IMPORTANT

  27. Avoid long sentences

  28. Don't send or forward emails containing libelous, defamatory, offensive, racist or obscene remarks

  29. Don't forward virus hoaxes and chain letters

  30. Keep your language gender neutral

  31. Don't reply to spam

  32. Use cc: field sparingly

Of course, when we are sending e-mails to our friends and family, we aren't always going to follow all of the rules. But, you should know that your friends and family are very annoyed by the forwards and they usually delete them without reading them. Now, I'm sure if they're anything like me, they'd love to receive real e-mail messages from you. Tell me how that date was the other night. Tell me what your plans are for the weekend. Just don't send me another forward.



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