I think that because it's so easy to just press a button and send, people have forgotten the rules of email etiquette. So, to help you out, I've attached them for you below:
The following pasted from http://www.emailreplies.com/
What are the etiquette rules?
There are many etiquette
guides and many different etiquette rules. Some rules will differ according to
the nature of your business and the corporate culture. Below we list what we
consider as the 31 most important email etiquette rules that apply to nearly all
companies.
32 most important email etiquette tips:
- Be concise and to the point
- Answer all questions, and pre-empt further questions
- Use proper spelling, grammar & punctuation
- Make it personal
- Use templates for frequently used responses
- Answer swiftly
- Do not attach unnecessary files
- Use proper structure & layout
- Do not overuse the high priority option
- Do not write in CAPITALS
- Don't leave out the message thread
- Add disclaimers to your emails
- Read the email before you send it
- Do not overuse Reply to All
- Mailings > use the bcc: field or do a mail merge
- Take care with abbreviations and emoticons
- Be careful with formatting
- Take care with rich text and HTML messages
- Do not forward chain letters
- Do not request delivery and read receipts
- Do not ask to recall a message.
- Do not copy a message or attachment without permission
- Do not use email to discuss confidential information
- Use a meaningful subject
- Use active instead of passive
- Avoid using URGENT and IMPORTANT
- Avoid long sentences
- Don't send or forward emails containing libelous, defamatory, offensive, racist or obscene remarks
- Don't forward virus hoaxes and chain letters
- Keep your language gender neutral
- Don't reply to spam
- Use cc: field sparingly
Of course, when we are sending e-mails to our friends and family, we aren't always going to follow all of the rules. But, you should know that your friends and family are very annoyed by the forwards and they usually delete them without reading them. Now, I'm sure if they're anything like me, they'd love to receive real e-mail messages from you. Tell me how that date was the other night. Tell me what your plans are for the weekend. Just don't send me another forward.
Thanks!
Holla
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